1. Introduction
Score808live takes user privacy seriously. This Privacy Policy explains what data score808live collects, why it is collected, how it is used, and how it is kept secure.
By using the score808live website or services, you agree to this Privacy Policy. Please read this page carefully before using the platform.
This Privacy Policy governs score808live's Terms & Conditions should be read together. Both documents combined form the complete framework governing the relationship between score808live and its users.
2. What Information We Collect
Score808live collects two types of data — information you provide directly, and data collected automatically while you use the platform.
Directly Provided Information:
- Full name, date of birth, and national ID number (collected at registration).
- Email address and mobile number.
- Payment details (bKash/Nagad number, etc.).
- Documents uploaded for KYC verification.
- Information provided when contacting the support team.
Automatically Collected Data:
- IP address and device type.
- Browser type and operating system.
- Login time and session duration on the platform.
- Logs of user betting and gaming activity.
- Cookies and session data.
| Data Type | Purpose of Collection | Required? |
|---|---|---|
| Name & Identity | Account Verification & KYC | Yes |
| Contact Information | Notifications & Support | Yes |
| Payment Information | Deposit & Withdrawal Process | Yes |
| Device & IP Information | Security & Fraud Prevention | Automatic |
| Gaming Activity | Service Improvement | Automatic |
3. How We Use Your Information
Score808live uses your information only for its stated purposes. Your data is never used for anything beyond what is necessary or relevant.
- Account Management: For registration, login, and identity verification.
- Service Delivery: To process betting, gaming, and financial transactions.
- Security Assurance: To prevent fraud and money laundering.
- Customer Support: To resolve your issues and complaints.
- Legal Obligation: Regulatory reporting as required by authorities.
- Service Improvement: Analytics to improve your experience on the platform.
- Promotional Communications: To send you offers and updates with your consent.
5. How We Protect Your Data
Score808live protects your data using industry-standard technology and practices. Security is never something we compromise on.
- SSL/TLS Encryption: All data transfers are encrypted.
- Two-Factor Authentication (2FA): An extra layer of security for account access.
- Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
- Regular Security Audits: Regular testing conducted by third-party security experts.
- Restricted Access: Only authorized personnel can access specific data.
- Data Backup: Regular backups are maintained to prevent data loss.
7. Your Rights
Every registered user on score808live has specific rights over their own data, and score808live is always ready to help you exercise them.
- Access: You have the right to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate information.
- Right to Erasure: Under certain conditions, you may request the deletion of your information.
- Right to Restrict Processing: You may object to the use of your data for specific purposes.
- Data Portability: You may request a copy of your information in a commonly used format.
- Marketing Opt-Out: You can unsubscribe from promotional emails or SMS at any time.
To exercise any of these rights, contact the score808live support team. We typically respond within 30 business days.
8. Data Retention
Score808live does not retain data longer than necessary. Retention periods vary depending on the type of data and the purpose for which it was collected.
- Active account data is retained for as long as the account remains open.
- Even after account closure, certain data may be retained for a defined period to meet legal obligations.
- Financial transaction records are generally retained for 5 years.
- KYC documents are retained for the period required under regulatory guidelines.
- Marketing data is deleted as soon as you opt out.
9. Minors' Data
Score808live strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.
If we become aware that data from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed. Parents or guardians may contact the score808live support team regarding such matters.
10. Changes to This Policy
Score808live may update this Privacy Policy at any time. Registered users will be notified of any significant changes via email or platform notification.
Continued use of score808live after any changes take effect will be considered acceptance of the updated Privacy Policy. We recommend reviewing this page after each update.
11. Contact Us
If you have any questions about this Privacy Policy or wish to make a request regarding your data, please get in touch with score808live:
- Email: privacy@score808live.bet
- Support Email: support@score808live.bet
- Live Chat: Available directly on the platform, 24/7
For more information, visit our FAQ Page or Terms & Conditions View page.